Client Base



DENVER--(BUSINESS WIRE)--PINE Advisor Solutions, a boutique, Denver-based provider of outsourced non-investment related services for the asset management industry, saw its client base quadruple last year, as investment managers looked to PINE for support launching new products. The new clients include open and closed-end mutual funds, alternative asset firms and an exchange-traded fund trust.

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PINE has added five industry professionals and doubled its office space to meet growing demand for its outsourced accounting and compliance services.

“PINE experienced significant growth in 2020 despite a challenging environment for many firms,” said PINE Co-Founder JB Blue. “The most rewarding aspect for PINE is watching our clients grow by adding new people, strategies and funds.”

PINE serves as an extension of its clients’ staff, specializing in institutional-quality Chief Financial Officer (CF0), regulatory compliance, fund/advisor launch, and operations support services that an asset manager may not have in-house. With its leadership team averaging more than 15 years’ experience, PINE provides highly-skilled support, saving its clients the expense of hiring and training new employees and allowing them to focus on investing, generating returns and raising capital.

PINE worked with Denver-based Bow River Capital to launch a first of its kind registered private equity fund last year, serving as both the Fund Treasurer and Chief Compliance Officer for the fund. The fund, Bow River Capital Evergreen Fund, converted to a registered fund on December 31, 2020.

“PINE is absolutely essential to what we do. Their deep industry knowledge -- coupled with personalized, high-touch service -- is a rare combination, providing a cost-effective way for us to concentrate on what we do best, which is private equity investing,” said Jeremy Held, Bow River Capital Managing Director.

With increasing consolidation in the outsourced CFO and compliance space, PINE plans to carve a niche as an employee-owned firm offering customized solutions, experienced and dedicated staff with the ability to adapt to the needs of its clients faster than larger, less nimble firms.

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“While the mergers we are seeing among our competitors may result in higher fees and reduced service levels, we remain committed to serving as a one-stop shop for the non-investment components needed to manage a successful fund and investment adviser,” said Derek Mullins, PINE Co-Founder and Managing Partner.

For more information visit www.pineadvisorsolutions.com.

The long-term success of virtually every business depends on strong, long-lasting relationships, and today that requires an effective Client Relationship Management (CRM) tool. Use ClientBase to easily mine your agency’s most priceless information.

Want to be known as the agent who automatically fine-tunes each trip to the client’s personal preferences? ClientBase gives you instant access to your clients’ profiles, including phone numbers, email addresses, pasttrip information, preferences, and more. Whether it’s a room away from the elevators, an aisle seat, or that annual vacation in the tropics, you’ll be able to capture and store pertinent info that helps you know each client inside-out, and the info will be just a click away. Use the info to build lasting relationships as clients return to the agent who knows them best. And go a step further: use itto gain the insight into your customers that will increase your marketing success.

Products

ClientBase is available in several formats and with additional features:

  1. Windows: Click here for more information here on using a desktop-based server/local install of the ClientBaseproduct.
  2. Online: Using ClientBase Windows but need access outside of the office? Check out the ClientBase online microsite here to learn about the web version of this solution.
  3. Marketing Services: Click here to learn how a fully integrated and targeted marketing program can help your agency drive sales and profitability.

Key Benefits

Client
  • Enhances your customer relationship management capabilities
  • Increases efficiency and productivity in your office
  • Helps you deliver unbeatable customer service and increase agency revenues
  • Drives greater marketing effectiveness
  • Enables you to maximize the turnkey marketing campaigns offered by ClientBase Marketing Services

Features

  • Detailed client and vendor profiling abilities, including personalized marketing
  • Advanced query and reporting features
  • Labels, surveys, document templates and e-mail blasts from results of desired queries
  • Maintain and track contacts and marketing programs
  • Merge to PNR feature allows agents to push profile data into the PNR
  • Import PNR segment details into ClientBase
  • Res Card feature manages trip details including reservations, agent to-do lists, itinerary printing and invoicing, and inventory management
  • Uses the same database as Trams Back Office system
  • Live Connect to third-party web-based booking engines to seamlessly pass agency login and client data to the supplier booking site
  • Live Connect can also import reservations from the booking engines back into customer profiles within ClientBase
  • Import completed reservations back into your system with very few keystrokes
  • Trams Multi-Synchronizationcreates a “Sync Copy” of the Primary Database for use by agencies with multiple locations

Customer Story

“ClientBase Online is literally helping me grow my business”

Client Base Software

Rob Hill
Taking Off Travel Consultants

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Read more on Taking Off Travel Consultant’s fantastic experience with ClientBase.

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For information about this product, please go to: www.trestechnologies.com.